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Readers who have viewed my Scoop-it page will have come across a blog post that I ‘scooped’ called ‘Intentional reflection for intentional outcomes’. Some may wonder why I ‘scooped’ it due to its use of customer service experiences to frame its discussion. I must be clear here – I, like many others, view the higher […]
Over the last few months I have been doing some rigorous searching and reviewing of the published, peer-reviewed literature concerning learning outcomes. We currently have a paper in review as a result of this work and I hope to provide further details about that particular piece at some point soon. For this post, I want […]