{"id":155,"date":"2015-06-18T10:19:48","date_gmt":"2015-06-18T10:19:48","guid":{"rendered":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/?p=155"},"modified":"2025-02-26T13:18:20","modified_gmt":"2025-02-26T13:18:20","slug":"what-to-ask-users","status":"publish","type":"post","link":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/2015\/06\/18\/what-to-ask-users\/","title":{"rendered":"What to ask users?"},"content":{"rendered":"<p>We want to make the process of depositing, finding, reading and acting on our research as simple and efficient as possible and to remove barriers to access.<\/p>\n<p>A good way to improve <a href=\"http:\/\/www.nngroup.com\/articles\/usability-101-introduction-to-usability\/\">usability<\/a>\u00a0is to watch real users perform real tasks.<\/p>\n<p>To do this, we need to pick a few tasks and some sample users. We can use <a href=\"http:\/\/www.nngroup.com\/articles\/persona\/\">personas\u00a0<\/a>to centre a likely user in our thoughts.<\/p>\n<p>I&#8217;m starting to think about <strong>what to ask users. <\/strong>On the <strong>publishing<\/strong> and <strong>deposit<\/strong> side:<\/p>\n<ul>\n<li>&#8220;You&#8217;ve heard that you need to make your publications Open Access. Please show us how you would find out what to do.&#8221;\n<ul>\n<li>We have some webpages on Open Access on the library website and a more memorable link <a href=\"http:\/\/www.le.ac.uk\/openaccess\">www.le.ac.uk\/openaccess<\/a>\u00a0and a link in the <a href=\"http:\/\/www2.le.ac.uk\/indexes\/a-z#o\">university A-Z<\/a>. I&#8217;m curious where a researcher would\u00a0browse or search and how successful they will be finding out what they want to know. Will they read webpages or prefer a video or PDF or to talk to us?<\/li>\n<\/ul>\n<\/li>\n<li>&#8220;Your publisher is offering you an open access option which costs money. Do you need to pay? If so, who pays? Are there funds you can access?&#8221;\n<ul>\n<li>I think this is a common confusion point. We have a <a href=\"http:\/\/www2.le.ac.uk\/library\/for\/researchers\/publish\/fund\">Open Access fund<\/a> for some research council and charity funded research.<\/li>\n<\/ul>\n<\/li>\n<li>&#8220;Please deposit your manuscript using our Integrated Research Information System (IRIS)&#8221;\n<ul>\n<li>Our main route to deposit research is via our Current Research Information System (CRIS)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>On the <strong>reading<\/strong> and <strong>using<\/strong> side we&#8217;d need a little more thought &#8211; particularly for users outside of universities like ours.<\/p>\n<p>We can also look at our <strong>administration workflow<\/strong> in the library.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We want to make the process of depositing, finding, reading and acting on our research as simple and efficient as possible and to remove barriers to access. A good way to improve usability\u00a0is to watch real users perform real tasks. To do this, we need to pick a few tasks and some sample users. We [&hellip;]<\/p>\n","protected":false},"author":88,"featured_media":153,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,17],"tags":[25,22],"class_list":["post-155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-measuring","category-researcher-workflow","tag-accessibility","tag-usability"],"_links":{"self":[{"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/posts\/155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/users\/88"}],"replies":[{"embeddable":true,"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/comments?post=155"}],"version-history":[{"count":1,"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/posts\/155\/revisions"}],"predecessor-version":[{"id":156,"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/posts\/155\/revisions\/156"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/media\/153"}],"wp:attachment":[{"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/media?parent=155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/categories?post=155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staffblogs.le.ac.uk\/researcharchiving\/wp-json\/wp\/v2\/tags?post=155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}