3 responses to “A Practitioner’s Musings on Theory and Quality Improvement”

  1. Great blog Emma

    Personally I think the definition of quality is multi-dimensional and subjective, thus the reason that the NHS struggles to ensure quality care is delivered everytime. Practioners will no doubt have a different perception of quality than patients; practitioners might consider quality to be the efficiency and the standard of care they provide whereas a patient may describe quality as timely care. In essence quality is anything anyone wants it to be. This combined with the numerous available measures of quality make quality improvement challenging.

    And all of this leaves us quality improvment researchers with the bigger challenge of finding a useful theory to help explain how quality improvement happens in practice. 🙂
    Looking forward to your next installment.
    Barbara O’Donnell PhD student UWS

  2. Barbara Williams-Yesson

    I agree that QI can means many things to many people but feel strongly that any project needs sound stakeholder involvement. Being able to measure improvement means being flexible to the changing dynamics between patients and staff and this can often lead to inconsistent methodology. That’s real life and what happens in reality!! Still powerful stuff even if reproducibility is limited.

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